Privacy Policy

Nicola Phillips Photography ("we", "us", "our") is committed to protecting your personal information. This policy explains what information we collect, how we use it, and your rights under the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

We collect personal information when you:

• Place an order (name, email address, shipping address, phone number)
• Contact us via the contact form (name, email address, message)
• Browse our website (usage data collected via cookies)

We do not store payment card details. All payment processing is handled securely by Stripe.

We use your personal information to:

• Process and fulfil your orders
• Send order confirmations and shipping updates
• Respond to your enquiries
• Improve our website and services

We will not use your information for marketing purposes without your explicit consent.

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Stripe — for secure payment processing
• Shipping carriers — to deliver your order
• Service providers — who assist in operating our website, subject to confidentiality obligations

We may also disclose your information if required by law.

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. Our website uses SSL encryption for all data transmission.

Our website uses cookies to improve your browsing experience. Cookies are small files stored on your device. You can disable cookies in your browser settings, though this may affect some website functionality.

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal obligations)

To exercise these rights, please contact us.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

We may update this policy from time to time. Changes will be posted on this page with an updated date.

For any privacy-related enquiries, please contact us.